オーダーについて －Order Policy

Set product is free of shipping charges.

Additional orders (single items) are free of shipping charges only if they are ordered together with set product.

If you order only single items, shipping charges will apply.  If you would like to know the shipping charges, please email us the product number, quantity, and address via the inquiry (Co

Set product is free of shipping charges.

Additional orders (single items) are free of shipping charges only if they are ordered together with set product.

If you order only single items, shipping charges will apply.  If you would like to know the shipping charges, please email us the product number, quantity, and address via the inquiry (Contact Us) page.

[Estimated shipping charges for single items only]

As this is a fresh food product, it will be shipped overnight. Regardless of the number of items, the minimum weight is 12 pounds (about 5.5 kg), so even if you order only one or two items, the minimum charge will be $55.

[Special delivery fee]

For deliveries outside of the normal delivery area,

a special delivery fee of $15 will be added.

Please contact us for shipping to Hawaii.

1. Please order from the online store page. On your checkout page, please provide your information (name, address, phone number, email address, shipping address, preferred delivery date,  gift, etc.).
2. Please place your order at least 5 days before the desired delivery date (excluding weekends and holidays).
3. When your order is ready, we will no

1. Please order from the online store page. On your checkout page, please provide your information (name, address, phone number, email address, shipping address, preferred delivery date,  gift, etc.).
2. Please place your order at least 5 days before the desired delivery date (excluding weekends and holidays).
3. When your order is ready, we will notify you the delivery date and send a payment link (QuickBooks Payment). 

*We are not responsible for any incorrect delivery due to an incorrect address being entered.

*Product prices and weights are subject to change without notice.

*If an item is out of stock or has been missed for any other reason, we will not resend the missed item.

Delivery days (receiving days) are

Tuesday, Wednesday, and Thursday.

You cannot specify a delivery time.

There is no delivery on holidays or the days following them.

Holiday season's delivery dates are different from usual. Please check the calendar on the top page.

The package will be sent by Favco via overnight FedEx (or UPS).

You will receiv

Delivery days (receiving days) are

Tuesday, Wednesday, and Thursday.

You cannot specify a delivery time.

There is no delivery on holidays or the days following them.

Holiday season's delivery dates are different from usual. Please check the calendar on the top page.

The package will be sent by Favco via overnight FedEx (or UPS).

You will receive a tracking number when it is shipped.

The package will be left at your door.

The product will be shipped completely frozen, but there is no guarantee that it will be completely frozen when you receive it. Please note that the delivery date may change due to weather, FedEx delays, or other reasons.